Child Sexual Abuse & Exploitation (CSAE) Policy
Manual, Inc. — Applicable to the "why?!" App
Last Updated: January 27, 2025
Manual, Inc. is committed to creating a safe, respectful, and inclusive environment for all users of our app, "why?!". We stand firmly against all forms of child sexual abuse and exploitation (CSAE) and have implemented robust policies and procedures to detect, prevent, and respond to such activities on our platform. This document outlines our CSAE standards, which apply to all users, content, and activities associated with "why?!".
1. Zero Tolerance Policy
Manual, Inc. has a zero-tolerance policy for CSAE. This includes, but is not limited to, the following:
Any content, imagery, or media involving the sexual exploitation or abuse of children.
Any behavior or communication intended to groom, exploit, or harm minors.
Sharing, promoting, or linking to materials that facilitate CSAE.
Violations of this policy will result in immediate action, including but not limited to account suspension or termination, reporting to relevant law enforcement authorities, and cooperation in investigations.
2. Prohibited Content and Activities
The following content and activities are strictly prohibited on the "why?!" platform:
Uploading, sharing, or distributing explicit content involving minors.
Engaging in any form of solicitation or communication that exploits or endangers minors.
Posing as a minor or targeting minors for exploitation or abuse.
Using the platform to organize or promote CSAE-related activities.
3. Reporting and Response Mechanisms
Manual, Inc. provides clear channels for users to report suspicious or inappropriate content and behavior:
In-App Reporting Tools: Users can report content, profiles, or messages directly within the "why?!" app.
Dedicated Email Support: Users can email info@whyapp.co to report CSAE concerns.
Anonymous Reporting: We allow users to report concerns anonymously to ensure their safety and comfort.
All reports are reviewed promptly by our dedicated trust and safety team. We prioritize user safety and escalate any CSAE-related issues to the appropriate authorities as required by law.
4. Content Moderation and Detection
To prevent and address CSAE, we intend to utilize:
Human Review: A trained team of moderators reviews flagged content and user reports to ensure accurate assessment and appropriate action.
5. Cooperation with Law Enforcement
Manual, Inc. fully cooperates with law enforcement agencies in investigations related to CSAE. Upon identifying any illegal activities or materials, we promptly report them to the relevant authorities, providing all necessary information to aid in their investigations.
6. User Education and Awareness
We believe education is a key component in preventing CSAE. "why?!" regularly provides users with resources and tips to:
Recognize and report inappropriate behavior.
Stay safe online, particularly minors and their guardians.
Understand the importance of protecting personal information.
7. Compliance with Legal and Regulatory Standards
Manual, Inc. complies with all applicable laws and regulations related to CSAE, including but not limited to:
The United Nations Convention on the Rights of the Child.
The Protect Our Children Act (U.S.).
Applicable local, state, and international laws.
8. Consequences of Policy Violations
Violations of this CSAE policy will result in:
Immediate removal of offending content.
Suspension or permanent termination of accounts involved in violations.
Reporting of violators to law enforcement agencies as required by law.
9. Regular Policy Review and Updates
Manual, Inc. is committed to maintaining the highest standards for child protection. This policy is reviewed regularly to ensure it remains effective and compliant with evolving legal and technological standards. Updates will be communicated to users via in-app notifications and on our official website.
10. Contact Information
If you have any questions, concerns, or reports related to CSAE, please contact us at:
Email: info@whyapp.co
Address: Manual, Inc., 223 Avery St, Decatur, GA 30030
Phone:612-490-9303
At Manual, Inc., the safety of children and the integrity of our platform are paramount. By adhering to these standards, we aim to foster a secure and positive community for all "why?!" users. We are committed to taking swift and decisive action to protect children and prevent CSAE.