Last Updated: July 30, 2024
“Why” is operated by Manual, Inc. (“Company,” “we,” or “us”). Why is a social networking service that allows you to engage with users and curated content to help you get to know other users. This Privacy Policy describes the personal information that we collect when you use Why or visit our website (collectively, the “Service”), how we use and share that information, the choices you have, and how you can contact us if you have questions or concerns.
Personal Information We Collect
Information you provide to us may include:
Account and profile information, such as your login information, first and last name, email address, phone number, profile photo, and any other information you add to your profile on the Service.
Connections, posts and chat messages, including any users you connect with on the Service and any content that you post, such as when you respond to questions and engage with other users within private or group chats or journeys.
Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
Marketing information, such as your preferences for receiving communications about our services, and details about how you engage with our communications.
Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Service, such as:
Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and
Usage data, such as pages or screens you viewed, how long you spent on a page, browsing history, and access times.
We may collect this information using cookies and other similar technologies. Cookies, which are text files that websites store on a visitor‘s device or in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
Information we collect from third parties.
We may receive personal information from third-party services you use to log in to our Service, such as if you use Google or another third-party login or if you integrate the services of any third parties, such as Google and Slack. We may also receive personal information from social media companies if you interact with us via our social media pages. Any information collected by these third parties is governed by the privacy policies of the providers and is not within our control.
How We Use Personal Information
We use your personal information for the following purposes:
To provide and improve the Service and respond to your inquiries. This includes:
Administering, hosting, and operating the Service, including to allow you to engage with other users and curated content;
Communicating with you and responding to any inquiries you may have;
Analyzing your use of the Service to allow us to evaluate and improve the Service; and
Creating aggregated, de-identified or anonymous statistics, which we may use for lawful business purposes, including for analytics and strategic planning.
Business promotion. Our Service is not funded by advertising and we do not monetize any personal information that we collect on the Service. To help us advertising and promote the Service, we may use your personal information to send you information or reminders that may be relevant to you by email, mail, telephone and other means. We may also work with advertising partners to advertise our Service on the internet and we may use information about users to help us and out third-party partners identify other potential users who may be interested in our Service.
For compliance and protection, including to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of the Service, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.
How We Share Personal Information
We may share your personal information with:
Other users and the public. Certain parts of our Service may be visible to the public, such as if you engage with and respond to any curated questions or content on our public feed. If you post information on these public areas of our Service, your information will be visible to other users and the public. You may also choose to share information with other users within group chats or curated journeys, and any information you share in those contexts will be visible to other users that are members of those chats and journeys.
Service providers. We rely on companies and individuals that provide services on our behalf or help us operate our Service or our business (such as hosting, information technology, support, email delivery, and website analytics services). [We may also use generative AI service providers to develop curated content].
Professional advisors. We may share personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Advertising partners. We may share personal information with third-party advertising companies for the business promotion purposes described above.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Manual (including, in connection with a bankruptcy or similar proceedings).
Your Choices
Unsubscribe from marketing communications. You may opt out of our marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you. We may continue to send you administrative communications that are necessary for our relationship with you, such as relevant updates to our policies.
Personal information requests: You may request the following in relation to your personal information:
Information about how we have collected and used personal information. We have made this information available without having to request it by including it in this Privacy Policy.
Access to a copy of the personal information that we have collected. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
Correction of personal information that is inaccurate or out of date.
Deletion of personal information that we no longer need to provide the Service or for other lawful purposes.
To make a request, please email or write to us as provided in the “Contact Us” section below. We may ask for specific information to help us confirm identity. We do not discriminate against individuals for exercising their rights. In some instances, these rights and choices may be limited, such as where fulfilling a request would impair the rights of others, our ability to provide a service, or our ability to comply with our legal obligations and enforce our legal rights.
Online tracking opt-out. There are a number of ways to limit online tracking, which we have summarized below:
Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
Data Security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.
Data Retention
The length of time we retain personal information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, and our business interest in keeping such information as stated in this Privacy Policy.
Children
The Service is not intended for use by children. If we learn that we have collected personal information through our Service from a child without the consent of the child’s parent or guardian as required by law, we will delete it.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service.
How to Contact Us
You can reach us by email at info@whyapp.co or at the following mailing address:
Manual, Inc.
223 Avery St
Decatur, GA
30030